MEDICAL ADMISSION & NAVIGATION CENTER

How May We Assist You?

A multi-channel reception system providing hospital directions, appointment booking support, health insurance policy consultation, and patient inquiry resolution.

On-Demand Medical Consultation

Book an Appointment & Choose Your Doctor

Proactively choose leading specialists and schedule your preferred date and time to minimize waiting time.

Health Insurance & Direct Billing

Social Health Insurance & Private Insurance

Support checking nationwide health insurance coverage, cross-provincial medical eligibility, and direct billing with 30+ insurance partners.

Corporate & Customer Care

Corporate Health Checkup

Periodic health checkup packages for corporate/group clients, directly gathering feedback to elevate patient experience.

DIRECTIONS TO THE HOSPITAL

Access Route & Patient Reception Zoning

Strategically located at the northeastern gateway of Ho Chi Minh City, 500m from Hang Xanh Intersection, offering convenient access from central districts and neighboring provinces.

Directions to Gate 1 (11A Dinh Bo Linh)

Main Clinical Lobby • Taxi, Motorbike & Pedestrian
1
From District 1, District 3, District 10
~3.5 km • Dien Bien Phu Axis

Go Dien Bien Phu Past Hang Xanh → go straight for 300m along the street Dinh Bo Linh (One-way) → The hospital is on the right at 11A Dinh Bo Linh.

2
From Thu Duc City, District 2, District 9
~4.0 km • Via Saigon Bridge

Cross Saigon Bridge to Hang Xanh → turn right into Dinh Bo Linh → continue straight for 300m to Gate 1 on the right.

3
From Go Vap, Phu Nhuan, Airport
~5.0 km • Phan Dang Luu – Bach Dang Axis

Go Phan Dang Luu → Bach Dang to Hang Xanh Intersection → turn left into Dinh Bo Linh → proceed 300m to Gate 1.

Bus to Gate 1
Dinh Bo Linh Station / Hang Xanh Intersection

Catch the route 08, 14, 19, 44, 45, 104 alight at Dinh Bo Linh stop (in front of the hospital gate) or Hang Xanh stop, then walk 50m – 100m.

One-way traffic notice: Dinh Bo Linh is a one-way street (towards Binh Trieu Bridge). Passenger pick-up/drop-off is on the right curb; for car parking, please proceed to Gate 2 (Alley 72 Bach Dang).
Location: Gate 1 (11A Dinh Bo Linh)
500m from Hang Xanh Intersection
GATE 1
Now Viewing
11A Dinh Bo Linh, P.24, Binh Thanh
Drop-off & pick-up for pedestrians, taxis, motorbikes & Main Examination Lobby
View Gate 1 Map
GATE 2
Now Viewing
Hem 72 Bach Dang, P.24, Binh Thanh
2-Level Smart Underground Parking & 24/7 Emergency
View Gate 2 Map
RECEPTION & APPOINTMENT

Consultation Registration & Dedicated Reception Journey

Proactively select medical specialties, schedule appointments online, and experience the streamlined 4-step process at Sante International General Hospital.

RECEPTION & ARRIVAL ROUTE

4-Step Examination Process

Lean medical standards, minimizing wait times.

01

Reception & Triage

~5-10p

Appointment-based reception, automated ticketing & health insurance verification on the 1st Floor.

02

Clinical Examination & Paraclinical Diagnostics

Specialties

In-depth examination by doctors, ordering advanced laboratory tests & high-tech diagnostics.

03

Consultation & Direct Billing for Health Insurance

~10-15p

Treatment plan consultation, direct billing with 30+ insurers & rapid medication dispensing.

04

Dedicated Support & Post-Consultation Care

24/7

Synchronized digital records, remote health monitoring by customer care & regular appointment reminders.

Submit Support Request & Book an Appointment

Please leave your contact information; a Sante Hospital specialist will reach out to provide dedicated consultation and support tailored to your needs.

Information is encrypted and secured according to Ministry of Health standards
PATIENT VISIT GUIDE

Frequently Asked Questions by Patients

Frequently asked questions regarding health insurance benefits, parking facilities, and reception procedures at Sante Hospital.

1. Does Sante Hospital provide Health Insurance examinations on Saturdays or after hours? What are the benefits?

Yes. Sante International General Hospital accepts Health Insurance (BHYT) from Monday to Saturday weekly (07:30 – 17:00). Patients are entitled to full 100% Health Insurance Benefits in strict accordance with the Health Insurance Law, regardless of initial healthcare registration for emergency cases or patients registered primarily at Sante.

2. If arriving by car for an examination, at which gate can patients park? Is there a parking fee?

Please proceed into Gate 2 (Alley 72 Bach Dang, Ward 24, Binh Thanh District). The hospital is equipped with a modern 2-level basement car park, security staff to welcome and guide guests, elevators directly accessing clinical examination floors, and completely free of charge for patients and their families.

3. What preparations are needed for a general health check-up or blood test?

You are recommended to fast for at least 6 – 8 hours before breakfast (plain water only) and avoid tea, coffee, and soft drinks before blood collection to ensure the highest accuracy for blood glucose, lipid profile, and liver and kidney function tests. After sample collection, Sante serves a complimentary nutritious light meal to patients.

4. How does the private health insurance direct billing process work at Sante?

Patients only need to present Chip-based Citizen Identity Card (or VssID / VNeID app) with Private health insurance card at the Reception Desk. Our medical team will assist with online verification and complete direct billing insurance procedures swiftly within 15 – 30 minutes.

5. How are emergency and urgent care cases handled?

Sante Hospital maintains a 24/7 Emergency team fully equipped with advanced diagnostic imaging (1.5T MRI, CT scan) and sterile operating suites. Please contact our Hotline: (+84) 937 389 539 or proceed straight into Gate 2 (Hem 72 Bach Dang) for prompt reception and timely treatment.